FAQ
FAQ
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Delivery Schedule (Estimate - Please note, this can change based on the volume of orders)

 

​​How do I cancel my order? 

To cancel your order, please contact our customer service at 858-522-9454. If package is ready, $4.99 will be charged as cancellation fee. Please review everything properly prior to placing your order. 

 

Can I change my order, after it has been placed? 

While we would be happy to accommodate customer requests, making changes on the fly causes errors & unnecessary delays to the shipment. Hence - we do not allow any changes to the order - once it has been placed. 

What happens if an item is missing after I received my delivery? 

We take utmost care to ensure all items are carefully checked prior to dispatch. However, If an item is missing from your order, you have 1 hour from the time of delivery to notify Customer Support (858-522-9454) 

Return Policy

All the claims must be made within 24 hours of "Pick Up" or Delivery time, and are evaluated on a per case basis. Open packages are not eligible for return due to safety.

How do I pay for my order? 

We accept Visa credit cards, and debit cards that have a Visa or MasterCard logo. Use Zelle with coupon “SAVE1” for 1% discount. 


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